Don Cameron on Sun, 19 Jan 2003 06:55:31 +0100 (CET) |
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Re: <nettime> Re: RHIZOME_RAW: Re: One Day Left |
Being the first to acknowledge how little I know of Rhizome or any of the underlying issues behind this recent spate of posts; the scenario of an NFP seeking financial contributions from volunteer contributors has been replicated many times in the past (and by a great number of NFP's), almost always to their peril and subsequent ruin. The psychology underlying volunteer contributions is extremely complex and contains one acknowledged oddity of enormous value to NFP's... volunteers rarely calculate the value of non monetary contributions until such time as a request is made for direct financial contribution. A great many volunteers donate hundreds or even thousands of hours of time per year; donate goods and services of a very high value; provide skills and expertise that at consultancy rates would bankrupt most NFP's within days... yet when asked to open their wallets... will baulk, react, and cite a great many reasons why they now feel they are being 'ripped-off' by the very NFP they have chosen to support through the free provision of high value goods and services. This usually leads to volunteers abandoning the NFP in preference for another entity that perhaps places higher values on non-forced volunteer contributions. >From a volunteer management perspective; the key to this is understanding and acknowledging that volunteers will contribute whilst ever they do not feel compelled to do so (volunteerism is not salaried employment). Demanding that volunteers make a financial contribution, even as little as $5.00, is to damage the very ethos that drives volunteerism. Volunteers will not contribute when they feel compelled to do so. My suggestion to Rhizome is to firstly conduct a true and proper valuation of volunteer contributions (so you know exactly what value these people bring to your organisation), and to then assess the potential loss you will experience as a result of this policy - Such an analysis should consider that losses will be more than just monetary; the organisations reputation is already clearly suffering (I doubt that I would support any organisation who treats its volunteers in this manner). Obviously all of this should be weighed against the value of income brought about through charging each remaining volunteer $5.00 per head. This is always an onerous and costly process for everyone involved... would it not be better to seek other methods of achieving financial sustainability? Best rgds, Don --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.441 / Virus Database: 247 - Release Date: 9/01/03 # distributed via <nettime>: no commercial use without permission # <nettime> is a moderated mailing list for net criticism, # collaborative text filtering and cultural politics of the nets # more info: majordomo@bbs.thing.net and "info nettime-l" in the msg body # archive: http://www.nettime.org contact: nettime@bbs.thing.net